Gathering information from clients, assessing their insurance needs and risk profile;
Building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients’ businesses or lives;
Foreseeing clients’ insurance needs, such as policy renewals.
Researching insurance companies’ policies and negotiating with underwriters to find the most suitable insurance for clients at the best price;
Arranging specialized types of insurance cover in complex cases; this may involve preparing reports for insurance underwriters and surveyors and negotiating with insurers;
Advising clients on risk management and helping to devise new ways to mitigate risks, for example, by adding security measures such as fencing, surveillance cameras or lighting to commercial properties to reduce the likelihood of break-ins;
Renewing or amending existing policies;
Advising clients whether and when they need to make a claim on their policies;
Marketing and acquiring new clients;
Developing relationships with underwriters, surveyors, photographers, structural engineers and other professionals;
Administrative tasks such as dealing with paperwork, correspondence, keeping detailed records;
Winning accounts against competitors;
Keeping up with changes in the insurance market and in the clients’ industries;
Collecting insurance premiums and processing accounts.